Privacy Policy

Personal information in this policy refers to personal information as defined by the Personal Information Protection Law, including name, address (nationality), email address, mobile email address, date of birth, gender, complaints, consultations, or inquiry information, which can identify a specific individual by combining one or more of these items.

From the perspective of respecting privacy, we recognize that personal information is important information that should be protected, and we strictly manage our customers' personal information. We take preventive measures against unauthorized access, alteration, leakage, loss, and destruction of personal information, and respond promptly if such incidents occur.

When you use our services, we may ask you to provide personal information such as your name, address (nationality), email address, date of birth, and other personal information as needed.

Personal information received from customers will be used within the scope necessary to achieve the following purposes:

• Providing services and support to the customer
• Delivering various communications and notifications related to service usage
• Responding to customer inquiries
• Delivering advertisements optimized for each customer
• Conducting campaigns
• Requesting opinions and feedback about the service
• Creating various statistical materials after processing to prevent individual identification

If we use personal information beyond the scope necessary to achieve the above purposes, we will obtain your consent except where permitted by law.

Customers can decide for themselves whether to provide individual personal information to use our various services. However, please understand that if the required information is not provided for the specified purpose of use, you may not be able to use the service.

The Company properly manages personal data received from customers and will not disclose personal data to third parties except in the following cases:

• When the customer has given consent
• When disclosing to contractors to whom the Company outsources operations to provide this service (hereinafter referred to as "outsourcing contractors"). When providing to outsourcing contractors, the personal data provided shall be within the scope of the purposes of use described in Section 4, and we will provide it after confirming that the personal data will be handled appropriately by concluding a confidentiality agreement with the outsourcing contractor in advance. The Company will monitor the handling of personal data by outsourcing contractors and conduct necessary and appropriate supervision.
• When disclosure is permitted by law
• When necessary to protect human life, body, or property and it is difficult to obtain the consent of the individual
• When it is necessary to cooperate with national agencies, local governments, or their contractors in performing duties prescribed by law, and obtaining the consent of the individual may hinder the performance of such duties

When conducting business activities jointly with specific businesses, we may jointly use the customer's personal information necessary with such businesses. We also conclude contracts regarding joint use of personal information and conduct appropriate management to ensure security.

The Company takes necessary measures such as maintaining security systems, establishing management systems, and thoroughly educating employees to keep customers' personal information accurate and up-to-date and to prevent unauthorized access, loss, damage, alteration, and leakage of personal information, and strictly manages personal information by implementing security measures.

When minors use our various services and enter personal information, please be sure to obtain the consent of a guardian. Please understand that if the required personal information is not provided or if false personal information is provided, certain services may not be available.

Personal information collected by us will be stored and managed by us while you receive our services. Customers can request disclosure of their personal information stored and managed by us. However, to prevent information leakage to third parties, we will promptly disclose such information to the customer only when we can confirm that it is the customer themselves. If the customer requests deletion or correction, we will promptly delete or correct such information only when we can confirm that it is the customer themselves.

If the customer wishes to inquire, correct, or delete their personal information, we will respond after confirming their identity. However, this does not apply if we cannot comply with your request due to reasons prescribed by the Personal Information Protection Law or other laws.

Cookies are a mechanism that saves usage history and input content sent and received between the browser and server when the customer uses our site as a file on the customer's computer. We use cookies to make this service easier for customers to use.

If you do not agree to this, please disable cookies yourself. However, please note that disabling cookies may restrict the use of this service.

We use cookies for the following purposes:

• To collect and accumulate customer history information, analyze browsing status, and measure advertising effectiveness
• To display the most appropriate advertisements based on the content customers are interested in and usage status on our site
• For delivering advertisements of third-party companies visited by customers from advertisements. In this case, cookie information is managed based on the privacy policy of the third-party company.
• You can set your browser to notify you when cookies are sent and choose whether to receive cookies. You can also turn off the cookie function of your browser. However, please note that in this case, some service functions may be impaired.

The Company complies with Japanese laws and other regulations applicable to the personal information we hold, and reviews the content of this policy as appropriate to improve it. Changes to this privacy policy take effect immediately upon being displayed on the website.

For inquiries regarding the handling of personal information by the Company, please contact us at the following: